RH Client System Office

Corporate Office Dashboard

Urus semua client, domain, leads, customers dan conversations daripada satu panel yang kemas, responsive dan sesuai untuk PC, tablet, MacBook, iPhone serta phone size.

10Target awal clients

100Target scaling clients

1000Long-term clients

1Supabase Project

Total Clients

Live from tenants

◉

Total Domains

Live from tenant_domains

◎

Total Leads

Live from customers

✦

Conversations

Live from chatbot_conversations

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Recent Clients

Senarai client terkini dalam sistem RH.

Client	Slug	Type	Status	Created

Activity

Log ringkas operasi office.

New chatbot lead capturedNama, phone dan email optional telah direkod sebagai lead.

Domain set as primaryClient domain telah dikemaskini sebagai primary domain.

Client website activeWebsite client tersedia untuk demo dan semakan.

Knowledge base updatedFAQ chatbot boleh dijawab tanpa OpenAI API.

Clients Management

Tambah, edit, suspend atau delete client.

Name	Slug	Status	Created	Updated	Action

Domains

Urus domain utama, secondary domain, DNS dan SSL status.

Domain	Client	Type	Status	Created	Action

CRM Leads

Urus leads dan customers daripada website, chatbot dan manual entry.

Name	Phone	Email	Company	Source	Status	Service	Score	Created	Action

Pipeline Summary

Ringkasan status leads semasa.

Lead Collection Flow

Chatbot Strategy tanpa OpenAI API.

1. Collect NameVisitor masukkan nama dahulu.

2. Collect PhoneNo telefon wajib untuk follow-up.

3. Collect EmailEmail optional untuk database client.

4. Create LeadLead source: chatbot, website atau manual.

5. Answer FAQJawapan daripada knowledge base sahaja.

Website Management

Phase 2: Edit homepage, about, contact, menus, upload images dan SEO settings.

Chatbot Management

Bank soalan chatbot tanpa OpenAI API: FAQ, Knowledge Base dan conversation logs.

Client / Tenant

Quick Search

FAQ Categories

faq_categories

▤

FAQ Items

faq_items

Knowledge Base

knowledge_base

Conversations

chatbot_conversations

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Chatbot Analytics

Ringkasan conversion daripada conversation kepada lead dan customer.

Chatbot Leads

customers.source = chatbot

↳

Converted Customers

status = customer

✓

Lead Conversion

chatbot leads ÷ conversations

Open Conversations

new / contacted / qualified

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Unanswered

questions needing FAQ

Needs Follow-up

auto escalation

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Pipeline Breakdown

Status chatbot_conversations.

Lead Source Breakdown

Source daripada table customers.

7-Day Conversation Trend

Jumlah conversation harian.

Top Visitor Messages

Soalan/teks visitor paling kerap.

FAQ Categories

Kategori bank soalan mengikut client.

Category	Client	Status	Sort	Action

Conversation Logs

Log chatbot daripada table chatbot_conversations.

Visitor	Phone	Source	Status	Created	Action

Unanswered Questions

Soalan visitor yang chatbot belum dapat jawab. Gunakan senarai ini untuk tambah FAQ/Knowledge baru.

Question	Status	Created	Action

FAQ Manager

Soalan dan jawapan yang chatbot akan guna untuk menjawab visitor.

Question	Category	Client	Status	Priority	Action

Knowledge Base

Artikel panjang, SOP, info servis dan panduan chatbot.

Title	Client	Status	Updated	Action

Settings

Tetapan office, Supabase config dan role admin akan ditambah selepas authentication.